01 / The Journey

From first hello to coming back.

Finding patients is only half the work. Once they’re interested, they move through seven stages — and patients leak out at every one. Expand any stage to see the vetted vendors that help there.

1. 01 Lead Someone first raises their hand — a call, a form, a click. They’re interested but haven’t committed. 3 vendors ▾

   • Elective Vision Network
   • Glacial Multimedia
   • Sophrona
2. 02 Booked They’ve scheduled an appointment. The job now is making sure they actually show up. 1 vendor ▾

   • Sophrona
3. 03 Pre-Consult Between booking and the visit — intake, prep, and education so they arrive ready and confident. Coming soon ▾

   We’re still adding vetted vendors for this stage.

4. 04 Post-Consult They’ve left and are deciding. The right follow-up keeps you top of mind while they think. Coming soon ▾

   We’re still adding vetted vendors for this stage.

5. 05 Pre-Op They’ve said yes. Scheduling, paperwork, and financing before the procedure — keep it smooth so no one drops off. Coming soon ▾

   We’re still adding vetted vendors for this stage.

6. 06 Post-Op Recovery and aftercare. Done well, this is where lifelong loyalty and referrals begin. Coming soon ▾

   We’re still adding vetted vendors for this stage.

7. 07 Reactivate Time passes. A gentle, well-timed nudge brings them back for what’s next. 1 vendor ▾

   • Brevium