01 / The Journey Explore vendors
From first hello to coming back.
Finding patients is only half the work. Once they’re interested, they move through seven stages — and patients leak out at every one. Expand any stage to see the vetted vendors that help there.
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Lead Someone first raises their hand — a call, a form, a click. They’re interested but haven’t committed.
- Elective Vision Network The elective vision correction provider network
- Glacial Multimedia Healthcare marketing & medical website design
- Boost Patients Convert more leads into consultations
- OptiCall Medical contact center that converts more leads into patients
- Sophrona Patient engagement & referral portals for eye care
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Booked They’ve scheduled an appointment. The job now is making sure they actually show up.
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Pre-Consult Between booking and the visit — intake, prep, and education so they arrive ready and confident.
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Post-Consult They’ve left and are deciding. The right follow-up keeps you top of mind while they think.
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Pre-Op They’ve said yes. Scheduling, paperwork, and financing before the procedure — keep it smooth so no one drops off.
We’re still adding vetted vendors for this stage.
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Post-Op Recovery and aftercare. Done well, this is where lifelong loyalty and referrals begin.
We’re still adding vetted vendors for this stage.
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Reactivate Time passes. A gentle, well-timed nudge brings them back for what’s next.
Find the right help at every stage.
Browse vetted vendors mapped to each step of the journey.